Reference

The Rules You Agree To

Opening a 3333ba account means accepting one set of rules — for your wallet, your bets and how we settle a disagreement. Read them once here and you will know exactly where you stand when you sign in from your phone later.

Account rulesWallet termsDispute stepsDevice checks
3333ba The Rules You Agree To
POLICY HELP DESK

Ask Us About a Clause

A question about a clause is easier to answer when we can see the account it applies to, so most policy queries start inside your login. Tap Help and the chat opens with your account number attached. If you would rather write, send an email naming the heading you are asking about and the date you read it. Either way the reply points you to the actual wording rather than a canned line.

In-account chat Tap Help inside your account and the chat window opens with your account number attached, so the agent can pull up your wallet history and answer a terms question without asking you to explain it twice.
Email the policy desk Send a message to the address listed on our contact page and quote the heading you are asking about, such as withdrawals and verification. We write back with the clause and the reason it exists.
Device and login help New phone and the code will not arrive? Ask support to check the number tied to your wallet and confirm which device is registered, then walk the OTP step again on the login screen.
DATA AND SECURITY

How We Handle Your Details

You hand us a phone number, a wallet reference and a playing history, and those three things need protecting. We keep records of every wallet transfer so a dispute can be settled months later, and staff access is limited to the accounts they are actively working on. Cookies do a narrow job here: one keeps you signed in, another remembers your last screen. We never receive your bKash or Nagad PIN, so there is nothing of that kind to store.

Records we hold

We keep your account number, the wallet reference for each bKash, Nagad or Rocket transfer, device details and the game rounds you played, because a dispute cannot be settled without them.

Cookies on this site

One session cookie keeps you signed in between pages. A small preference cookie remembers your language and last screen. Clear both from your browser settings and the next login simply asks for a fresh code.

Keeping your login yours

Your password, wallet PIN and the OTP are yours alone. We never ask for a bKash or Nagad PIN through chat or by phone, and no agent needs your one-time code to open your account.

Retention and changes

We hold transaction and game records while your account is open, then for as long as local record-keeping rules require. Ask support for a copy of your data or a correction; every request is logged.

Questions Before You Accept

The six questions below come up most often when someone reads these terms for the first time: what counts as acceptance, whose wallet can fund an account, what a revision means for you, and how a closure works. If your own situation is not covered, ask support and quote the heading. The answers follow the same wording you agreed to at registration.

Yes. Ticking the box at registration, or signing in afterwards, means you accept the version live at that moment. You can read the same text here without logging in.

No. Money must come from a wallet or bank account in your own name, because withdrawals go back the same way. A third-party transfer is flagged and the deposit is returned to its source.

We publish the revised text on this page with the date it takes effect. Stay with us past that date and the new version covers your account; if you disagree, close the account before it starts.

Whichever law covers you where you live. Access depends on your local law and eligible regions, so if the service is not permitted where you are, you should not register or keep playing.

Message support from inside your account and ask for a data copy. We send the account details, wallet transfer history and settlement records to the email address registered on your profile.

Yes, and we will tell you why. Duplicate accounts, someone else's ID, or a chargeback against a wallet transfer can lead to suspension, with any remaining balance handled under the rules on this page.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.